Privacy policy

The Boaz House ("The Boaz House," "we," "us," or "our") operates Stowella.site and respects the privacy of customers and visitors who interact with our online store.

This Privacy Policy explains what information may be collected through Stowella.site, why that information may be used, how it may be shared, how it may be protected, and what privacy choices may be available under applicable law.

1. Business Information

Website: https://www.stowella.site/
Company: The Boaz House
Business Address: 4327 4th St, Brookshire, TX 77423
Privacy Contact: ZACHARY KANE SEWELL
Email: [email protected]

2. Information We May Collect

Depending on how you interact with our website, we may collect:

Name;
Email address;
Telephone number, if provided;
Shipping address;
Billing address;
Order information;
Product selections;
Transaction details;
Return and refund information;
Customer-service communications;
Delivery information;
Device information;
Browser information;
IP address;
Website interaction information;
Cookie information;
Information voluntarily submitted through forms or communications.

We do not necessarily collect every category of information from every visitor.

3. Information Collected During Purchases

When customers place an order, we need certain information to identify the transaction, process payment, fulfill the purchase, and arrange delivery.

This may include name, email address, shipping information, billing information, product information, and transaction-related details.

Payment information may be processed through third-party payment providers. Depending on the payment method, we may receive transaction confirmation or limited payment information without storing complete payment-card credentials.

4. Customer Communications

When you contact us about an order, product, return, refund, shipping issue, or other matter, we may retain information contained in the communication.

This helps us:

Respond to inquiries;
Review order history;
Process returns;
Investigate problems;
Resolve disputes;
Improve customer service;
Maintain appropriate business records.

5. How We Use Personal Information

We may use information to:

Process and fulfill orders;
Arrange delivery;
Communicate about purchases;
Process refunds and returns;
Provide customer support;
Prevent fraud;
Maintain website security;
Improve website functionality;
Understand website usage;
Maintain accounting and business records;
Comply with legal obligations;
Respond to lawful requests;
Protect our rights and property.

6. Cookies and Similar Technologies

Stowella.site may use cookies, pixels, tags, browser storage, analytics tools, or similar technologies.

These technologies may help us:

Keep the website functioning;
Remember preferences;
Support shopping functionality;
Understand traffic patterns;
Analyze website performance;
Detect technical problems;
Improve user experience;
Support security and fraud prevention.

Visitors may be able to control certain cookies through browser settings.

7. Service Providers

We may engage third-party service providers to perform business functions, including:

Payment processing;
Shipping;
Website hosting;
Analytics;
Information technology;
Security;
Customer communications;
Fraud prevention;
Order management.

Such providers may receive information reasonably necessary to perform their services.

8. Legal and Security Disclosures

We may disclose personal information where reasonably necessary to:

Comply with applicable law;
Respond to valid legal process;
Cooperate with governmental authorities;
Detect or investigate fraud;
Address security incidents;
Protect customers or other individuals;
Enforce agreements;
Protect our legal rights and property.

9. Business Transactions

If The Boaz House becomes involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, relevant information may be transferred as part of that transaction to the extent permitted by law.

10. Data Retention

We may retain personal information for as long as reasonably necessary for the purposes for which it was collected.

Transaction information may be retained for accounting, tax, customer service, fraud prevention, dispute resolution, legal compliance, and other legitimate business purposes.

Different categories of information may have different retention periods.

11. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no online service or electronic storage system can guarantee absolute security.

12. Texas Data Privacy and Security Act

Where applicable, The Boaz House intends to comply with the Texas Data Privacy and Security Act ("TDPSA").

The Texas Attorney General states that the Act became effective on July 1, 2024 and provides qualifying Texas residents with several rights concerning their personal data.

Depending on statutory applicability and exemptions, qualifying consumers may have rights including:

The right to confirm whether personal data is being processed;
The right to access personal data;
The right to correct inaccuracies;
The right to request deletion;
The right to obtain certain personal data in a readable or portable format;
The right to opt out of certain targeted advertising;
The right to opt out of certain sales of personal data;
The right to opt out of certain profiling activities;
The right to appeal a qualifying denial of a consumer request.

The TDPSA contains statutory thresholds and exemptions. The Texas Attorney General notes that qualifying small businesses are generally exempt, subject to an exception concerning the sale of sensitive data.

13. Sensitive Data

Where the TDPSA or another applicable law requires consent or other protections for sensitive information, we will handle such information according to the applicable requirements.

Sensitive information may include certain precise location information, biometric information, health information, racial or ethnic information, religious information, and information concerning children, depending on the applicable statutory definition.

14. Privacy Requests

Applicable privacy requests may be submitted to:

The Boaz House
Attn: ZACHARY KANE SEWELL
4327 4th St
Brookshire, TX 77423

Email: [email protected]

Please clearly identify the type of request you are submitting.

15. Identity Verification

For certain requests, we may need to reasonably verify the identity of the individual making the request.

The verification process may vary according to the nature and sensitivity of the requested information.

16. Children's Privacy

Stowella.site sells kitchen utensils and is not designed as a platform for children to independently purchase products.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If we learn that personal information has been collected from a child in circumstances where applicable law requires parental consent or deletion, we will take reasonable steps consistent with the applicable legal requirements.

17. Third-Party Websites

The website may contain links to third-party websites.

Those websites may have separate privacy policies and data practices. We are not responsible for the privacy practices of independent third parties.

18. Privacy Policy Changes

We may update this Privacy Policy as our business, technology, products, services, or legal obligations change.

The current version will be posted on Stowella.site with the applicable effective date.

19. Privacy Contact

The Boaz House
Attn: ZACHARY KANE SEWELL
4327 4th St
Brookshire, TX 77423
United States