Contact information

Stowella.site is operated by The Boaz House. We believe that clear and accessible communication helps create a better shopping experience, particularly when customers need assistance with an order, delivery, return, product question, or privacy request.

1. Business Information

Company Name: The Boaz House

Website: https://www.stowella.site/

Business Address:
4327 4th St
Brookshire, TX 77423
United States

Return Address:
4327 4th St
Brookshire, TX 77423
United States

2. Primary Contact

Contact Person: ZACHARY KANE SEWELL

Email: [email protected]

This email address may be used for general customer-service, order, product, shipping, and website inquiries.

3. Product Questions

Customers may contact us regarding:

  • Kitchen utensils;
  • Product specifications;
  • Product availability;
  • Product care;
  • Intended use;
  • Order information;
  • General product questions.

When asking about a specific item, including the product name or order number can help us identify the relevant purchase.

4. Order Support

For order-related questions, customers are encouraged to provide:

  • Order number;
  • Name used during checkout;
  • Email address associated with the purchase;
  • Product name;
  • Approximate purchase date;
  • Description of the issue.

5. Shipping Support

For questions concerning:

  • Tracking;
  • Delivery delays;
  • Address corrections;
  • Missing packages;
  • Damaged packages;
  • Undeliverable shipments;

please contact [email protected].

Providing the order number and tracking information, if available, can help us review the matter.

6. Returns and Refunds

For return, refund, exchange, or replacement requests, contact:

The Boaz House
Attn: ZACHARY KANE SEWELL
4327 4th St
Brookshire, TX 77423

Email: [email protected]

Customers should generally contact us before shipping merchandise back.

7. Privacy Requests

Privacy questions and applicable personal-data requests may be directed to:

The Boaz House
Attn: ZACHARY KANE SEWELL
4327 4th St
Brookshire, TX 77423

Email: [email protected]

Certain privacy requests may require reasonable identity verification.

8. Legal Correspondence

Formal legal notices and compliance-related correspondence may be sent to:

The Boaz House
Attn: ZACHARY KANE SEWELL
4327 4th St
Brookshire, TX 77423
United States

9. Communication Guidelines

Customers should provide accurate information relevant to their inquiry.

For privacy and security, customers should not send unnecessary sensitive information through ordinary email, including passwords, complete payment-card numbers, Social Security numbers, or government-issued identification numbers.

10. Response Times

We aim to review customer communications within a reasonable period.

Response time may vary depending on:

  • Nature of the request;
  • Order volume;
  • Holidays;
  • Technical circumstances;
  • Whether additional information is necessary.

11. Official Website

The official website covered by these policies is:

https://www.stowella.site/

Customers should refer to the current policies published on the official website for the latest information concerning returns, privacy, shipping, terms, and legal matters.